Privacy Policy
Vectorise · Last Updated: 14 April 2026 · Effective Date: 14 April 2026
Vectorise is committed to handling your personal data responsibly. This policy explains what we collect, why we collect it, how we use it, and what rights you have under Malaysian law and applicable data protection principles.
1. Introduction and Scope
This Privacy Policy applies to Vectorise ("we", "us", "our"), an AI development online school based at Level 7, Bangunan Securities Commission, 3 Persiaran Bukit Kiara, 50490 Kuala Lumpur, Malaysia. This policy governs how we collect and process personal data through our website at vectorise.club and in connection with our educational programmes.
We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). If you are located in the European Economic Area, the General Data Protection Regulation (GDPR) may also apply to aspects of our processing.
2. Data Collection
What We Collect
- Full name and email address (provided via contact or enrolment forms)
- Phone number (if voluntarily provided)
- Enquiry content and programme interests
- Payment information (processed through secure third-party payment providers — we do not store card data)
- Programme participation data (attendance, submission records)
- Website usage data via cookies and analytics (see Cookie Policy)
How Data Is Collected
- Directly: via contact forms, enrolment submissions, and email correspondence
- Automatically: through cookies and standard web server logs
- From third parties: payment processors and communication platforms used to deliver programmes
Legal Basis
We process personal data on the following grounds: consent (where you have agreed to specific processing, such as optional marketing communications); contract (to fulfil obligations arising from enrolment); and legitimate interest (to improve our services and communications with enquirers).
3. How We Use Your Data
- Responding to enquiries and providing programme information
- Processing enrolment and delivering educational programmes
- Sending programme materials, schedules, and instructor feedback
- Communicating administrative and operational updates
- Improving our website and course content based on aggregate usage data
- Complying with legal obligations
We do not sell personal data to third parties. We do not use your data for automated decision-making that produces legal or similarly significant effects.
4. Data Retention
Enquiry data from non-enrolled contacts is retained for up to 12 months. Enrolled student records are retained for 7 years following programme completion for administrative and compliance purposes. Payment records are retained as required by Malaysian financial regulations. You may request earlier deletion where no legal obligation requires retention.
5. Data Protection Measures
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include encrypted data transmission (HTTPS), access controls limiting who can view personal data, and regular review of our data handling practices. In the event of a data breach likely to cause harm, we will notify affected individuals and the relevant authority as required by law.
6. Cookies
We use cookies to maintain website functionality and understand usage patterns. You can manage your cookie preferences at any time through our Cookie Policy page. Essential cookies are required for the site to function; analytics and preference cookies are optional.
7. Third-Party Services
We use the following categories of third-party services, each with their own privacy practices:
- Analytics: to understand website usage patterns (aggregated, anonymised)
- Communication tools: for delivering live programme sessions
- Payment processing: secure processing of programme fees
Where these services involve personal data transfers, we ensure appropriate safeguards are in place.
8. Your Rights
Under Malaysia's PDPA 2010 and applicable principles, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Withdraw consent where processing is consent-based
- Object to processing for direct marketing purposes
- Request restriction of processing in certain circumstances
- Lodge a complaint with the Personal Data Protection Commissioner of Malaysia
To exercise any of these rights, contact us at [email protected]. We will respond within 21 days.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies independently.
10. Children's Privacy
Our programmes are designed for adults (18 years and over). We do not knowingly collect personal data from minors. If we become aware that we have collected data from a person under 18 without parental consent, we will delete it promptly.
11. Policy Updates
We may update this policy from time to time. Material changes will be communicated via email to registered students and/or a notice on our website. Continued use of our services after updates constitutes acceptance of the revised policy.
12. Contact
For any privacy-related questions or requests:
- Email: [email protected]
- Address: Level 7, Bangunan Securities Commission, 3 Persiaran Bukit Kiara, 50490 Kuala Lumpur, Malaysia